Job Description
Front Desk Coordinator
Company Overview
The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs. A recent partnership with the Professional Pickleball Association means the best players in the world now train and instruct at The Picklr, and we own Stack Athletics, one of the fastest-growing pickleball apparel brands. The Stack Pro team has some of the most recognizable names in the sport and elevates short-court style with a youthful approach. We even have part ownership of a professional MLP team. Pickleball is the fastest-growing sport in the world, and The Picklr is meeting the demand for the ultimate pickleball experience with an inspiring, athlete- driven brand. If you’re ready to work hard and play hard, come join our team.
Position Overview
We are looking for passionate individuals who are self- motivated and love working with people for our Front Desk Coordinator position. The Front Desk Coordinator would be responsible for answering phones, checking members in for their reservations, and helping solve on the spot problems related to member services or our club offerings . You would get the opportunity to work closely with the members and help optimize their experience at The Picklr.
Compensation:
$12/hour + free unlimited monthly membership to The Picklr
Shifts:
Monday-Thursday: 6am-12pm
Monday-Thursday: 12pm-5pm
Monday-Thursday: 5pm-11pm
Friday-Sunday: 6am-12pm
Friday-Sunday: 12pm-5pm
Friday-Sunday: 5pm-11pm
Responsibilities
Answer phone calls and messages that come into the club
Greet and check in members for their reservations
Assist with keeping the Club clean and orderly at all times
Provide members with the best experience possible through above and beyond customer service-
Providing tours of the facility to educate prospective members on The Picklr’s offerings and converting these into membership sales
Utilize multiple programming apps to assist Club Coordinator in all organization of clinics, open play offerings, Leagues, and Tournaments.
Handle all retail, merchandise, and food/beverage sales for front desk and pro shop areas
Qualifications
1-3 years experience in customer service
Outgoing personality
Positive and welcoming attitude
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